Following is an article I wrote 3 years ago to encourage this kind of pastoral thinking.
A Pastoral Theology of Tragedy
September 11, 2001 has in many ways defined our modern era. So much of our thinking is now in reference to the acts of terror perpetrated against the United States on that day. In the immediate aftermath, multitudes gathered to pray in churches across the land. People who had neglected spiritual concerns suddenly became spiritually sensitized. Everyone began to have opinions about God and concerns about God and wanting to hear from Him. There was no shortage of those who began to speak for God.Read the rest of the article. [link repaired]
Tragedy presents unusual opportunities--for both good and ill. The potential for good arises from the fact that people are awakened to realities that they would otherwise ignore. C. S. Lewis famously made this point in his observation that "God whispers to us in pleasures, speaks in our conscience, but shouts in our pains: it is His megaphone to rouse a deaf world."  This is profoundly true. Once the world is awakened by tragedy and attention is drawn away from those trivialities that blind people to God a pivotal opportunity emerges. But there is no guarantee that it will automatically be redeemed. Someone must rise to speak God's truth into the pain and suffering.
Those of us who are called to the work of pastoral ministry in the church bear the greatest responsibility for doing so. Shepherds of God's flock must be willing to seize such opportunities and do our very best to point people in paths of truth and righteousness in the wake of tragedy. We must help people understand what God is saying in the midst of sorrow and suffering. There is great opportunity for tremendous good to be done for the kingdom of God when tragedy strikes.
But there is also tremendous opportunity for spiritual damage to be done--damage that arises out of misunderstanding or misrepresentation of God. This can happen even when intentions are good and motivations are proper. Unhelpful commentaries were abundant in the wake of September 11.
One well-known Baptist pastor wrote an editorial that was picked up by several media outlets. In it he stated, "You may hear misguided minds say 'this must have been God's will.' Nonsense. In a world of free choices, God's will is rarely done! Doing our own will is much more common. Don't blame God for this tragedy. Blame people who ignored what God has told us to do: love your neighbor as yourself."